Search for:. Written by. Bernard Marr. View Latest Book. Well, aiming high is always a good start, but here are some other tips to consider: Be specific The more specifically defined your target is, the clearer you will be about what you are trying to achieve, to everyone involved. Be realistic Setting unrealistic targets is a recipe for disaster. Support top-level targets with lower level targets Targets can be outcome-based i. Related Articles. The annual Coursera Global Skills Report helps leaders and [ When properly designed and implemented, performance management techniques and processes […] Read More.
Every business needs to set targets for success, but how […] Read More. They went like this:. Focusing on the variables within a performance indicator, whilst excluding anything that is outside it. Her primary job was to meet and log the arrival of every new patient. Unfortunately this took the nurses away from more traditional nursing tasks.
Making sure that local objectives are hit regardless of the impact on the wider organisation. Local authorities had targets to keep the cost of elderly care homes down. They did this by keeping bed occupancy levels high. This resulted in a waiting list of patients. Needless to say a hospital bed was more expensive than one in a care home. Focusing on the immediate issues whilst ignoring the long-term implications. Reducing the money spent training doctors helped the authorities to hit their short-term budgetary goals.
The ensuing shortage of doctors was a problem for another year. Manipulating the numbers so things look better than they really were. The more F. This was a way of ensuring that cost benefits were locked in and performance continued to improve. Consequently it was in managers interests to make sure that they fell short of the target every year, but only just.
Why create yourself a problem? Now this is fascinating stuff if only when compared to a 6kg tome on international business strategy. It is the sort of material a bright young thing would like to learn about on his management programme. I guess I was just unlucky in terms of timing.
If I had done the course a couple of years later perhaps this would have been included in the syllabus…. It is human nature. Or do they? To do so, leaders must learn to focus their own attention. You can decide what to share and what not to share by asking yourself questions like: What does my team need to be thinking about on a daily basis to accomplish these goals?
How do I want them to behave with customers and each other? The research is telling us what we already knew in our hearts to be true: You cannot spreadsheet your way to passion. But hitting financial targets requires employees who are excited and care about their work. You have 1 free article s left this month. You are reading your last free article for this month. Subscribe for unlimited access. Create an account to read 2 more. If we are not careful, we may get exactly what we have asked for, and regret it.
Thank you Anders - great quote. I'll check out the book recommendation too. This was a great read, but doesn't mention the farce of overly easy target schemes. The manager's boss didn't care that the manager's targets were so easily achievable, for as long as the manager achieved his targets, the boss got his bonus Thank you :- That's the thing with targets being arbitrary. Either they're easily met, impossible or almost impossible to meet without cheating , or about in the middle where performance against them is subject to 'common cause' variation.
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